Privacy Policy

This Privacy Policy describes how VytalisHealth collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: This includes your name, address, email address, phone number, date of birth, and other contact information.

Medical Information: This includes your medical history, health conditions, treatments, medications, and other health-related information.

Payment Information: This includes your credit card details, billing address, and other payment information necessary to process payments for our services.

Website Usage Information: This includes your IP address, browser type, operating system, referring URLs, pages visited, and other information about your use of our website.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.

2. How We Collect Information

We collect personal information in the following ways:

Directly from You: When you provide information to us through our website, forms, or other means of communication.

Automatically: When you use our website, we automatically collect certain information about your device and browsing behavior.

From Third Parties: We may receive information about you from third-party sources, such as healthcare providers, insurance companies, and other partners.

3. How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To provide you with healthcare and wellness services, including medical consultations, treatments, and personalized care plans.

Communication: To communicate with you about your appointments, medical information, and other important updates.

Payment Processing: To process payments for our services and manage your account.

Improving Our Services: To analyze website usage and improve the quality and effectiveness of our services.

Research and Development: To conduct research and develop new healthcare solutions and technologies.

Legal Compliance: To comply with legal and regulatory requirements.

4. How We Share Your Information

We may share your personal information with the following parties:

Healthcare Providers: We may share your medical information with healthcare providers involved in your care.

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies.

Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.

Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.

Access Controls: We restrict access to personal information to authorized personnel only.

Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

6. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete information.

Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

Objection: You have the right to object to the processing of your personal information.

Restriction: You have the right to request that we restrict the processing of your personal information.

Data Portability: You have the right to receive your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

10. Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@vytalishealth.com